Privacy Policy

1. Introduction

Welcome to LuckyBox. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our mobile application LuckyBox (“App”). By downloading and using our App, you agree to the practices described in this Privacy Policy.

2. Information We Collect

• Device Information: Device model, operating system, unique device identifiers, app version, crash logs and performance data.
• Step & Activity Data: Physical activity and step count data to provide walking reward features.
• Advertising & Analytics Data: Anonymous usage data, interaction events, advertising identifiers for serving ads and measuring campaign performance.
• Contact Information: Email address, only if you voluntarily contact our support team.

3. How We Use Your Information

• Provide, maintain and improve our app’s core features, including step tracking and reward system.
• Debug crashes, fix bugs and optimize app performance.
• Deliver personalized advertisements inside the application.
• Respond to your support inquiries and user requests.
• Comply with legal obligations and prevent fraud or abuse.

4. Sharing of Your Information

We do not sell your personal data to third parties. We may share limited anonymous or aggregated data with trusted service providers including advertising networks, analytics providers, cloud hosting providers, who help us operate the app. All partners are required to protect your data and use it only for purposes authorized by us.

5. Data Retention

We keep your data only as long as necessary to provide our services. You may request deletion of your user data by contacting our support email. After account deletion request, we will remove your personal data within reasonable time, except data we need to keep for legal purposes.

6. Your Rights

Depending on your region, you may have rights to access, correct, request deletion of your personal data, or withdraw consent for data collection. To exercise these rights, contact us at priandi398@gmail.com.

7. Children’s Privacy

Our App is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we collected data from a child, please contact us immediately.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with the revised date. Continued use of the app after updates means you accept the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please email us: priandi398@gmail.com